Frequently Asked Questions
Everything you need to know about your Transfer Kingdom experience.
What is the standard shipping time for orders?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery can take 10-15 business days depending on your location.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to the carrier's website to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request for a refund or size exchange.
Are your clothing materials sustainably sourced?
At Transfer Kingdom, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
How should I care for my Transfer Kingdom apparel?
To preserve the quality of the fabrics and prints, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on graphic designs.